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Marcus Nessler
Head of Customer Experience - Samsung Electronics
Biography
Highly accomplished and results orientated customer care expert with over 25 years domestic and international experience. Recognised for successfully developing, leading and managing all aspects of customer experience management, customer journeys and touchpoints, with particular expertise within the TelCo, Consumer Electronics and IT industry.
Strengths include exceptional operational knowledge combined with entrepreneurial creativity, driving digital transformation and effective leadership skills.
Website
https://www.samsung.com/Sessions
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