Olivia Steele

The concept of luxury has changed and in today’s competitive market, brands have to connect with affluent customers in more creative and rewarding ways than ever before to retain their appeal and intrinsic worth.

As a retail industry expert, Co-Founder and CEO of Conversation Couture, my interests are deeply rooted in elevating customer experiences with luxury brand led strategy and innovative training solutions to deliver meaningful virtual experiences that create a real point of difference with customers. With over 10 years in the fashion retail industry, encompassing corporate online merchandising, buying and customer focused sales initiatives, I have a deep understanding of the unique needs of the luxury customer.