Greg Reynolds and his team at ZonSupport are all native English speakers, based in the US and UK. If English is not your first language, then it’s unlikely you will pick up on the subtleties that can make the difference between replying with empathy and understanding vs simply getting it wrong. Most customers get in contact over a problem so you need trouble-shooters, not copy-pasters!
They manage every part of your Customer Service from Product Replacements, following up every Refund and managing your Seller Feedback to replying to lowstar Product Reviews and getting Hijacker’s off your listings.
- Title:Founder and CEO